Allevi Announcement: Discontinued Products

Important update regarding our Allevi product offerings at 3D Systems.

We deeply value your interest in Allevi and want to provide information about the changes within our organization. After careful consideration and evaluation, we have made the strategic decision to discontinue production of our Allevi bioprinters, effective July 27, 2023. End of service life for the Allevi bioprinters will be July 27, 2026. While we understand that this news may come as a surprise to you, please rest assured that we remain committed to serving you and meeting your needs in the best possible way. 

As a loyal customer, we want to express our gratitude for your continued support of our Allevi products. To ensure a smooth transition and minimize any inconvenience, we have taken the following steps:

Inventory Status:

We are no longer accepting orders for printers as our inventory has been depleted, however orders may still be placed for items available on the  Allevi Online Shop.

Warranty:

Although we are discontinuing the Allevi bioprinters, we will honor our warranty obligations during standard warranty periods.

Materials and Bioprinting Support:

Additionally, we will continue to sell our materials via our e-commerce site. For additional information regarding the site, please visit the Allevi Online Shop.

Customer Support:

Our customer support team will continue to be available to address product and support questions. Please continue to contact our dedicated support team by email or phone at: [email protected].

Customer Support – North America

+1 (833) 550 3673

9:00 AM- 6PM EST, Monday to Friday

Customer Support – Europe

+44 808 168 7299

For orders or quotations, please contact our orders team at: [email protected].

Once again, we thank you for your business and appreciate your support. Should you have any further questions or require additional information, please do not hesitate to get in touch with us.